The Future of B2B Ecommerce and Its Impact on the Customer Experience

Watch our on-demand webinar featuring k-ecommerce Solution Consultant Patrick Fusarini as he explores the future of B2B ecommerce and its impact on the customer experience.

With the onset of AI, automation, consumerization, and other forces of change, B2B ecommerce’s future is constantly shifting. This directly impacts the customer experience that B2B buyers want—and will accept. 

In this session, you’ll learn about:

1. Personalization’s Powerful Push: More and more B2B buyers want personalized, customizable customer experiences—just like they have as B2C customers.  
2. AI, Automation, and Adaptation: AI is here to stay, and so is its impact on B2B ecommerce processes.  
3. The Value in Investing in the Right B2B Ecommerce Solution: Not all ecommerce solutions can keep up with the scale and needs of B2B organizations. Learn about which features the ideal vendor can offer your business.  
4. What the Future Holds for B2B Organizations: Seamless processing, easy payment options, bulk ordering, market places—all features that future-thinking B2B vendors can provide you—and your customers.