K-ecommerce is the made-for-B2B ecommerce solution with a unique approach to Integration: one that’s low-risk, non-invasive, and reliable. A two-way flow of data means no unnecessary changes to or installations inside your ERP, and all the powerful features a best-in-class B2B web store needs.
From robust catalog management to self-service capabilities and fulfillment optimization, browse a complete list below.
| Rich Product Information | Enrich buyers’ online browsing experience with high-quality photos, detailed product specifications, descriptions, files, and videos. |
| Automatic Product Categorization | Automatically associate products with their designated categories, for seamless organization and navigation for your customers. |
| Customizable Product Displays | Customize how your products are presented —from a variety of layout options— on both your product listing and product display pages. |
| Product Variation Grouping | Use grouping to let customers easily compare product variations, such as color or size, from a single page. |
| [For Business Central] Integrated Product Variants | Enable and configure product variants to generate product groups, so you can offer a diverse range of products without the need to create individual entries for each variation. |
| Multi-Brand Product Management | Highlight and organize products by brand, to offer customers easy access to their preferred labels. |
| Rich Product Category Management | Easily import and export your product category tree and manage URL mapping across categories. |
| Punch-Out Integration* | Effortlessly connect buyers with supplier catalogs directly from your purchasing system, for streamlined product selection and system compatibility. |
| 100k+ SKUs Optimization | Easily manage extensive inventories of over 100,000 SKUs with our optimization feature, which ensures smooth handling, organization, and performance at scale. |
| Customer-Specific Catalog | Show personalized product offerings or catalogs to individual customers, including exclusive product collections for specific segments. |
| Streamlined Catalog Browsing | Make it easy for customers to navigate through your products, with four levels of categorization for precise search, filtering, and selection. |
| Filtered Search (by Attributes) | Empower your customers to find exactly what they’re looking for, by letting them refine search results based on specific product attributes. |
| Model Match (Precision Product Search) | For customers buying make, model, year-specific parts and accessories, our model match search feature guarantees they can always find the exact, compatible product they need. |
| Product Customizer | Allow customers to personalize their products for a truly bespoke shopping experience. |
| Saved, Multiple, and Persistent Carts | Allow customers to manage multiple shopping carts simultaneously, to plan and save carts for future orders, and to know their carts will remain populated — even if they log out or close their browser. |
| Accurate Inventory Availability | Keep your customers informed about product availability and inventory status (including in-stock email notifications). Optionally, display quantities per warehouse for even greater transparency. |
| Configurable Prices and Totals Display | Configure how prices and totals are displayed, ensuring clarity and accuracy for both you and your customers. |
| Made-for-B2B Pricing Options | Tailor pricing based on units of measure (UOM), volume (quantity breaks), and bundles (kits). Please note, kit (bundle pricing) is not supported for Dynamics 365 F&O or Dynamics AX). |
| [For Dynamics GP] Advanced Pricing Control | Choose from 4 ways to make prices with Dynamics GP: standard creation in Dynamics GP, which includes Price Levels and Extended Pricing, and through third party price utilities (Myridas Trinity Advanced Extended Pricing and Omniprice). |
| Purchase Rules | Define and set custom purchasing parameters (like minimum and maximum quantity limits) to fine-tune the buying process. |
| Coupons, Limited-Time Discounts, and BOGO Promotions* | Drive sales by offering seasonal promotions, rebates, discounts, or free shipping on your web store. |
| Automated Tax Compliance Integrations | Seamlessly integrate Avalara AvaTax or Thomson Reuters Onesource to ensure accurate, automated calculation and management of sales tax. |
| [For Business Central] VAT | Support Value Added Tax (VAT) within our sync service. VAT taxes synced from Dynamics Business Central to the k-ecommerce solution work like regular taxes in the admin panel. |
| Sales Quote Management* | Empower your sales team to offer customers accurate, customized quotes. |
| PCI Vault Credit Card Data Protection | Our PCI Vault securely stores credit card information, ensuring compliance for seamless, secure transactions. |
| ACH and EFT Bank Transfer Payments | Make payments and receive funds seamlessly with ACH (Automated Clearing House) and EFT (Electronic Funds Transfer) bank transfers. |
| Flexible Credit Card Payments | Our credit card payment system lets you choose between transaction options based on your specific business requirements (pre-authorization, purchase, and automatic or manual post-authorization). |
| On-Account Payment | Effortlessly manage bill-on-account transactions, which are seamlessly integrated with your ERP system. Define payment terms and ensure smooth processing for customers with established credit. |
| KIP Payment Add On* | For customers on Dynamics GP and Dynamics 365 Business Central, your teams can access, adjust, and support payment management with KIP. |
| Single-Page and Guest Checkout | Let customers check out from a single page, with auto-filled fields for returning buyers. Plus, offer guest checkout for more flexibility. |
| Real-Time Shipping Rate Calculation | Access real-time shipping rates based on weight and dimensions through leading carrier services. |
| In-Store Pick-Up | Offer your customers options for in-store pick-up, and even let them choose a preferred pickup time to maximize convenience. |
| Flat Rate Shipping | Our Flat Rate Shipping feature, independent of integrated shipping rate services, offers a fixed fee for clear and predictable rates. |
| Freight and LTL Shipping Rates (for UPS and FedEx) | Calculate freight and Less-Than-Truckload (LTL) rates for accurate, competitive pricing on larger or specialized shipments. |
| Supplier and Dropship Management | Support your dropshipping operations, and assign specific shipping methods to individual suppliers for seamless handoff. |
| RMA | Manage returns seamlessly, directly from your web store. (Integration available with Dynamics GP only). |
| Upselling and Cross-Selling | Suggest Similar Products to customers, as an alternative, when their desired product is unavailable. Or cross-sell Complementary Products to customers based on what’s in their cart. |
| Product Ratings and Reviews | Gather authentic feedback through reviews and ratings, and then surface that feedback to help other buyers with their purchases. |
| Abandoned Cart Reminders | With our Abandoned Cart feature, gain insights about the cart viewer, send automatic reminder emails, and export data for analysis. |
| SEO Management | Customize tags, meta descriptions, sitemaps, and URLs, plus manage multiple URLs seamlessly. Optionally, use our SEO Keyword Synonym Generator to help broaden your search reach. |
| Web Analytics Google Integration | Easily connect your website to Google Analytics GA4 for powerful web insights that help you understand your audience’s behavior. |
| Google Tag Manager | (Coming Q4 2024) Integrate with Google Tag Manager for an easy way to add and modify tags on your website, assess user behavior, and retarget visitors. |
| Email Marketing Management | Out of the box with k-ecommerce, you can streamline your e-mail communication, and craft targeted newsletters and promotional materials to reach your audience with engaging messages. |
| Email Marketing Mailchimp Integration* | With Mailchimp Integration PLUS, design targeted email campaigns based on real-time data from k-ecommerce (like product, user, order, and abandoned cart insights). |
| Facebook Ads Pixel Integration | Integrate with Facebook Pixel to target with precision in your ad campaigns, gain insights into user behavior, and track conversions. |
| Google Ads Integration | Integrate with Google Ads to fine-tune your ad campaigns for maximum impact and more online reach. |
| Order Tracking and Invoice History | Keep your customers in the loop by giving them a way to easily track their orders and access their invoice history. |
| Express Ordering | Let customers order hassle-free by inputting item numbers, or by uploading Excel or .csv files as their shopping list. |
| Reordering from Saved Orders | Allow customers to effortlessly reorder previously selected items from saved orders, saving time and effort. |
| Purchase List Builder | Let customers curate a personalized collection of products they’re interested in or want to purchase in the future. |
| Payment Search | Let customers easily sort through and find specific payments within their Payment History — and let your teams do the same. |
| Preferred Store Functionality | Allow customers to designate a preferred store, so they can easily access location-specific details, services, and promotions. |
| B2B Customer Account Validation | Facilitate the secure creation of B2B customer accounts by following a seamless approval and validation process, for quick and efficient customer onboarding. |
| Unified Admin Tools | Take charge of your operations with our Admin Tools, including a synchronized Event Viewer, Trace Viewer, and Price Checker. |
| Customer Service Portal | Efficiently manage and process orders on behalf of your clients with a dedicated portal that ensures a hassle-free experience for your clients. |
| Sales Rep Portal | Provide your sales team with a portal that grants them access to clients’ pricing details, facilitates order taking, assists in quote preparation, and streamlines return management. |
| Manual Order Price Adjustments | Enable your customer service agents and sales reps to make manual price changes when providing discounts and personalized pricing solutions for customers. |
| Employee Account and Permission Management | Get the autonomy to oversee your employees’ accounts and permissions, so you can efficiently manage user access to ensure data security and compliance. |
| Role-Based Purchase Approval* | Set up a chain of command for approving or denying orders that fall outside of normal purchase rules (including creating and designing role-based permissions for employees with different levels of access). |
| User Anonymization | Secure your customers’ personal information by anonymizing the identity of each user. |
| Admin Two-Step Authentication | Add an extra layer of security to your accounts by letting administrators enforce additional verification. |
| Captcha Integration | Enable Captcha for newsletter sign-ups, account creation, and checkout to keep bots at bay and ensure genuine user interactions. |
| Data Clean Up (Purge) | Remove outdated or unnecessary order and invoice information from your system, ensuring a clean and organized database. |
| Clickjacking Protection | Out of the box, k-ecommerce protects against a common source of malware attacks (clickjacking). |
| Best Selling Product Calculator | This tool calculates and highlights your top-performing products, providing key insights into customer preferences. |
| Multi-Language Support | Create custom content and serve customers in other languages, including English, Spanish, and French, as you scale globally. |
| Multi-Currency Payments | Expand your customer base and increase conversions by providing payment options in various monetary units. |
| Multi-Site Management* | Whether you have a variety of separate brands that operate under an umbrella, or if your business operates multiple k-ecommerce websites, you can manage all those web stores from one place. |
| Third-Party Marketplace Integration* | Extend the reach of your online sales by selling your products on the world’s top third-party marketplaces, like Amazon. (Please note, this feature is not available for SAP, Dynamics 365 F&O, or Dynamics AX). |
| Built-in CMS | Take charge of your platform’s appearance by selecting and customizing themes, adjusting layout settings, choosing color schemes, and creating web content with our Page Builder. |
| Custom and Preset Website Theme Selection | Choose from a range of stylish standard themes to adapt the visual appeal and functionality of your platform in a way that suits your brand aesthetic, or design a custom branded theme. |
| Mobile Optimization | Ensure a seamless user experience optimized for mobile, tablet, and desktop, including automatically resized and zoom-enabled images. |
| Customized Form Builder | This feature empowers you to create customized forms using the built-in CMS, enabling seamless interactions with your customers. |
| Online Knowledge Base | Instantly find comprehensive, step-by-step documentation (with images) for every configuration and feature of your k-ecommerce solution in our Online Knowledge Base. |
| 24/7 Customer Support | Whether you want to reach our team online or by phone, we are available 24/7, locally in North America, to offer personalized support on your time. |
| Design Support | A design package with k-ecommerce includes a discovery meeting, branding alignment, mockup development, QA, and design installation. Choose from 10-hour, 20-hour, 40-hour, and 80-hour design packages. |
| Dedicated Customer Success Manager (CSM) | Get a dedicated Customer Success Manager to guide you through from sale to post-purchase, support your implementation, and serve as your very own k-ecommerce expert. |
| Admin SSO | Give administrators central control, so they can access, using just one login, multiple sites under one umbrella. |
| End-User SSO | With our end-user SSO functionality, you can use our web service to log your customers in from your system to ours. |
| Custom Development | If you need a uniquely tailored ecommerce solution, our team can work with you on a custom development with the specific functionality you need. |
| Test Website | To ensure quality, look and feel, and performance excellence on your web store, you can first explore and approve a test website before production. |
| Merchant Account | K-ecommerce offers a merchant account add-on that lets you use a business bank account to process electronic payments such as debit and credit cards. |
| SSL | With a Secure Sockets Layer (SSL) add-on, k-ecommerce provides secure online communication, including server authentication. |
| Resync | In case of syncing issues or data deletion, k-ecommerce gives you the flexibility to manually resync as a backup alternative. |
| Additional Domain | For a one-time price, k-ecommerce allows you to add additional domains to your web store as your business scales. |
*Requires, or may require additional costs, depending on package selected. For an overview on packages, please visit our pricing page.
