See how B2B trends and buyer needs shape your future in our new eBook.
Are you looking for the best ecommerce platform for manufacturers that provides high product visibility and improved customer relationships for manufacturing companies?
Ecommerce for manufacturing companies has become much more important due to the number of changes happening in the market. With the rise of the smart factory and Industry 4.0, there’s been a shift in the manufacturing industry toward data-driven and autonomous technologies. As a result, ERP-integrated manufacturing ecommerce software is now crucial for automating most business processes involving online selling.
Most B2B customers now expect companies to give them the B2C experience of self-service and independence. Therefore, companies with ecommerce channels have a significant competitive advantage, as 83% of B2B customers prefer paying or ordering through digital commerce.
ERP-integrated ecommerce for manufacturers solves manufacturing companies’ efficiency needs to meet this demand. ERP integration helps automate, simplify, and improve accuracy for large-volume order processing while directly connecting to inventory, logistics, and accounting.
Your ERP system is the nerve center of your operations, providing you with details about inventory levels, customer relationships, order statuses, and more. That means it shouldn’t be difficult to see how integrating a B2B ecommerce platform with your ERP can bring serious benefits to your operations.
For example, real-time data exchange ensures your ecommerce site always has the most up-to-date and accurate stock levels, pricing, and order tracking. By automatically filling in details for invoices, you also can cut down on manual errors and allow your staff more time to focus on other areas of customer service that are more important. Integrating with ERP means your ecommerce site can offer faster fulfillment, with same-day shipping helping to meet or exceed customer expectations. Thanks to various integrations with popular ERP platforms such as SAP Business One, Microsoft Dynamics, and Acumatica, you can reduce implementation time and streamline your operations from the first day. ERP-backed ecommerce becomes an extension of your operations, rather than a siloed storefront.
Our software for manufacturers combines B2B and D2C ecommerce in one platform, meeting your needs and prioritizing customer relationships through four key benefits:
Manufacturers can tap into multiple market segments and reach a much larger customer base by participating in B2B and D2C. B2B allows you to handle bulk and wholesale orders from distributors, retailers, and other businesses. D2C, on the other hand, lets you sell products directly to end consumers. Your manufacturing ecommerce platform needs both B2B and D2C functionality to meet these needs.
The best B2B ecommerce platform for manufacturers automatically keeps global inventory accurate and updated as you receive new stock and ship out orders. That means your customers can order 24/7/365.
Unlike B2C, B2B customers usually have individually negotiated prices, products, and deals. That’s why an ERP-integrated B2B manufacturing ecommerce platform is a powerful solution, as it helps you create personalized catalogs for each customer. Since B2B customers typically buy the same products repetitively, they can view their previous order history and reorder the same items easily.
Integrating your manufacturing ecommerce solution with your ERP helps you optimize efficiency. ERP integration eliminates human error and improves order processing speed. It also simplifies tax obligations with integrations with software like Avalara. And it quickly updates shipping rates with carrier integrations so you can lower operational costs, saving money and time as you grow and scale your manufacturing business.
Ideally, a B2B ecommerce platform for manufacturers should be equipped with numerous features that streamline their operations and make processing orders much easier for them and their customers. Among some of the most important of these features are:
Diverse industries, unique stories, complex challenges, but one thing in common: businesses around the globe turn to k-ecommerce for their digital evolution.
We offer affordable plans with a wide portfolio of supplementary modules and custom development and design options tailored to your business needs.