{"id":9608,"date":"2023-01-20T10:31:39","date_gmt":"2023-01-20T15:31:39","guid":{"rendered":"https:\/\/k-ecommerce.com\/support"},"modified":"2026-02-09T10:51:36","modified_gmt":"2026-02-09T15:51:36","slug":"soutien","status":"publish","type":"page","link":"https:\/\/k-ecommerce.com\/fr\/soutien","title":{"rendered":"Soutien"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9608\" class=\"elementor elementor-9608 elementor-3468\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-865d7d5 half-circle-top-right elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"865d7d5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ecd32c\" data-id=\"3ecd32c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5792627 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5792627\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Soutien  k-ecommerce <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cea27bd elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"cea27bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Besoin d&#8217;assistance? Nous sommes l\u00e0 pour vous aider.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f32e4e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8f32e4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment pouvons-nous vous aider?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a07edf4 elementor-invisible elementor-widget elementor-widget-support_blocks\" data-id=\"a07edf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"support_blocks.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                    <div class=\"support-block\">\n                <div class=\"content\">\n                    <h3>Demander l\u2019aide d\u2019un expert<\/h3>\n                    <p>Vous avez une question ou besoin d'assistance ? Il nous fera plaisir de vous aider.<\/p>\n                <\/div>\n                                    <a href=\"https:\/\/support.k-ecommerce.com\" class=\"btn btn-plain\">\n                        Soumettre une demande d'assistance                    <\/a>\n                            <\/div>\n                    <div class=\"support-block\">\n                <div class=\"content\">\n                    <h3>Demander une fonctionnalit\u00e9<\/h3>\n                    <p>Nous cherchons toujours des moyens de nous am\u00e9liorer. Vous avez une suggestion? Nous aimerions conna\u00eetre vos commentaires!<\/p>\n                <\/div>\n                                    <a href=\"https:\/\/portal.productboard.com\/mdfcommerce\" class=\"btn btn-plain\">\n                        Portail de collaboration                    <\/a>\n                            <\/div>\n                    <div class=\"support-block\">\n                <div class=\"content\">\n                    <h3>Base de connaissances (Knowledge Base)<\/h3>\n                    <p>Vous cherchez la documentation sur nos derni\u00e8res versions et nos guides de produits?\u00a0<\/p>\n                <\/div>\n                                    <a href=\"https:\/\/support.k-ecommerce.com\/\" class=\"btn btn-plain\">\n                        Base de connaissances                    <\/a>\n                            <\/div>\n                    <div class=\"support-block\">\n                <div class=\"content\">\n                    <h3>Annonces de produits<\/h3>\n                    <p>Ne manquez pas les derni\u00e8res fonctionnalit\u00e9s et mises \u00e0 jour de k\u2011ecommerce.<\/p>\n                <\/div>\n                                    <a href=\"\/fr\/ressources\" class=\"btn btn-plain\">\n                        D\u00e9couvrez les nouveaut\u00e9s                    <\/a>\n                            <\/div>\n                    <div class=\"support-block\">\n                <div class=\"content\">\n                    <h3>Contacter l\u2019\u00e9quipe de soutien<\/h3>\n                    <p>Par t\u00e9l\u00e9phone: 1-855-532-6663\u00a0<\/p>\n<p>Par courriel: support@k-ecommerce.zendesk.com<\/p>\n                <\/div>\n                            <\/div>\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b73774 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8b73774\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous ne recevez pas nos courriels?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c9f703 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"0c9f703\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNe manquez pas les importantes nouvelles et les mises \u00e0 jour sur les services et produits de\u00a0<span class=\"nobreak\">k&#8209;ecommerce<\/span>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bcf6cc elementor-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"4bcf6cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/fr\/infolettre\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">M'abonner \u00e0 l'infolettre<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Soutien k-ecommerce Besoin d&#8217;assistance? Nous sommes l\u00e0 pour vous aider. Comment pouvons-nous vous aider? Demander l\u2019aide d\u2019un expert Vous avez une question ou besoin d&#8217;assistance ? Il nous fera plaisir de vous aider. Soumettre une demande d&#8217;assistance Demander une fonctionnalit\u00e9 Nous cherchons toujours des moyens de nous am\u00e9liorer. Vous avez une suggestion? Nous aimerions conna\u00eetre vos commentaires! Portail de collaboration Base de connaissances (Knowledge Base) Vous cherchez la documentation sur nos derni\u00e8res versions et nos guides de produits?\u00a0 Base de connaissances Annonces de produits Ne manquez pas les derni\u00e8res fonctionnalit\u00e9s et mises \u00e0 jour de k\u2011ecommerce. D\u00e9couvrez les nouveaut\u00e9s Contacter<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-9608","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/k-ecommerce.com\/fr\/wp-json\/wp\/v2\/pages\/9608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/k-ecommerce.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/k-ecommerce.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/k-ecommerce.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/k-ecommerce.com\/fr\/wp-json\/wp\/v2\/comments?post=9608"}],"version-history":[{"count":3,"href":"https:\/\/k-ecommerce.com\/fr\/wp-json\/wp\/v2\/pages\/9608\/revisions"}],"predecessor-version":[{"id":64522,"href":"https:\/\/k-ecommerce.com\/fr\/wp-json\/wp\/v2\/pages\/9608\/revisions\/64522"}],"wp:attachment":[{"href":"https:\/\/k-ecommerce.com\/fr\/wp-json\/wp\/v2\/media?parent=9608"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}