Why k-ecommerce? ERP-Powered Commerce and Payments, Made for B2B
12 November 2024
B2B purchasing is in need of a serious upgrade.
Though they’re known to channel hop, modern B2B buyers prefer to buy online and find it incomparably convenient. Still, as many as 64% say that their B2B ecommerce experiences are —at best— just average, and that the worst of them fall far below their expectations (Adobe).
- There’s often friction throughout the customer journey.
- Sites can be difficult to navigate, or unreliable due to inaccurate data.
- Personalization on the levels that matter (like based on agreed-upon pricing terms or adjusted for bulk orders) is often unsupported online.
- Payment management can be limited, complicated, or not secure
The solution to modern process, pricing, and payment complexity in B2B? It starts with using your ERP as the centralized source of truth behind your ecommerce experience.
But not all ERP-integrated ecommerce solutions are created equal (even if it may sound like they are).
Why k-ecommerce? A No-Risk, Non-Invasive Approach at the Core
If the approach you take to ERP integration adds unnecessary risk by touching, changing, or making installations within your system? You’re suddenly forced to compromise security and ERP performance in exchange for the customer experience, efficiency, and ecommerce automation benefits you want.
K-ecommerce exists to eliminate that risk (thanks to our proprietary sync technology) — and create a better way for lean and busy B2B teams to not just sell online, but to serve customers, fulfill orders, and get paid easily, too.
Getting Acquainted: What Makes k-ecommerce Different?
Built to empower small and mid-sized organizations in B2B, k-ecommerce is the commerce and payment solution that uses ERP data to support high-volume operations and personalized, high-performing web stores.
Offering a single solution that provides organizations with a dedicated ecommerce platform (k.ecom) and a payment management system (KIP), k-ecommerce enables the free flow of commerce. (That means we use the combined power of ERP and automation to help drive the end-to-end cycle of B2B buying and selling forward: from purchase to fulfillment and payment).
K-ecommerce is the solution behind 1,200+ beloved ERP-powered B2B websites, and the ecommerce partner trusted by over 500 customers worldwide. We always implement in-house, never offshore, and offer custom development despite a powerful out-of-the-box solution.
A Microsoft partner and Acumatica certified solution, k-ecommerce processes $2 billion in transactions each year. And our solution integrates with the most popular ERP systems, so you’re never boxed in, or at risk of downtime if you migrate from one ERP system to another.
They include:
- Acumatica
- Dynamics 365 Business Central
- Dynamics 365 for Finance and Operations
- Dynamics GP
- Dynamics NAV
- Dynamics AX
- SAP Business One
What else makes us unique? That our solution is designed to address each of the most pervasive B2B ecommerce and payment challenges today.
How k-ecommerce Addresses B2B Ecommerce’s Biggest Challenges
In a B2B world where managing complex pricing structures is hard, integrating ERP with ecommerce can be a headache, and security, scalability and performance are always a concern, k-ecommerce stands out by offering:
- B2B-specific features designed for complex pricing, catalogs, and workflows (like role-based purchase approvals, quote and invoice management, support for multiple and persistent shopping carts, and configurable pricing displays)
- Scalable performance to support growing businesses as SKUs, customers, and transactions increase
- Flexible pricing plans to accommodate businesses at different stages of their growth trajectory (and no GMV-based pricing, ever)
- Excellent security and compliance posture (by deploying in a fully PCI-DSS certified cloud, offering two-step authentication for administrators, providing user anonymization features, etc.)
- A non-invasive approach to native ERP integration that minimizes risk and implementation time.
Together, these advantages and differentiators point to one clear result. That k-ecommerce customers are empowered to finally say goodbye to overly complex system integrations, inefficient inventory and logistics management, avoidable customer frustration, and tedious manual tasks.
That’s ecommerce made for B2B, built on ERP, done right.
Voice of the Customer: Why B2B Pros Love k-ecommerce
According to our customers, the advantages of partnering with k-ecommerce span far and wide, from time and cost savings for businesses to faster, easier ordering for buyers.
Here’s what a few of them had to say:
- “With k-ecommerce, the most valuable benefits are the significant time saved for both our customers and our employees. Orders now seamlessly flow into our queue. – David Harris, President, John R White
- “We chose k-ecommerce because their solution provided all the necessary elements we needed out of the box, eliminating the need for custom development with unpredictable costs.” – Richard Boisclair, CEO, Navigloo
- K-ecommerce’s platform was easy to set up and configure. Plus, the knowledge base has a wealth of information to help you along the way -Kristin Scott, Marketing Director, Yerecic
- The implementation of [payment management solution] KIP allowed the accounting team to continue operating at the same capacity despite losing some staff. And in that time, we have had significant growth in sales and transaction volume.” – Matthew Cook, Controller, Stahls’ Transfer Express
Getting Caught Up: What’s the Latest From k-ecommerce?
The k-ecommerce promise is simple.
Scale your B2B operations with confidence: never having to sacrifice your margins, your ways of working, or your performance. (Yes, even if you’re switching or between ERP systems).
And now, as of our latest product release R1 2024, k-ecommerce also boasts a refreshed front end and a new user-friendly Page Builder, plus support for BOGO discounts. (Learn more).
Next, to see k-ecommerce in action for yourself, request a demo.