Boost Productivity With Acumatica Ecommerce

8 January 2024

From updating inventory to keeping track of orders — running an online business involves a lot of processes. But one good thing about the current ecommerce market is that there’s a tool to simplify every process.

For example, you can improve sales through ecommerce and take care of finances through payment solutions.

However, managing technology can become counterproductive if you use separate software for every process.  According to Statista, businesses used 130 different SaaS applications on average in 2023. Integrating and managing so many different programs can be a monumental task.

To simplify this, you need an Acumatica ecommerce solution that integrate with Acumatica Cloud ERP. With Acumatica and k-ecommerce, you can bring together business processes and remove data silos.

In this guide, we’ll discuss how an Acumatica-integrated ecommerce solution can boost productivity and improve your business processes.

You’ll learn:

  1. What is Acumatica Ecommerce?
  2. Benefits of k.ecom Integration With Acumatica
    1. Inventory Tracking
    2. Ensure Timely Fulfillment 
    3. Improve Warehouse Operations Through Automation
    4. Leverage Business Data Using Real-Time Analytics
    5. Create Better Customer Experiences
  3. Why Choose k-ecommerce for Acumatica Integration?
  4. Final Thoughts: Boost Productivity With Acumatica Ecommerce

What is Acumatica Ecommerce?

Acumatica is a Cloud ERP solution that transforms businesses for success in the digital economy. With a future-proof platform, open architecture, and user-friendly features, it delivers exceptional value to small and midmarket organizations.

With Acumatica, you can connect various business aspects to the Cloud. This includes inventory, finances, customer relations, distribution, and analytics — all within the same platform.

To boost efficiency, you can customize Acumatica with integrated solutions and services. If you’re venturing into online sales, for example, consider Acumatica ecommerce—an integrated ecommerce solution that simplifies business management and enhances productivity.

One such solution is k.ecom, which helps you leverage the features of an ecommerce platform and a cloud ERP through Acumatica integration.

Business Operation benefits of k.ecom Integration With Acumatica

Choosing k.ecom and integrating it with Acumatica helps to keep information flowing between ecommerce and ERP to eliminate data silos, improve data accuracy, and support agility in operations. This integration also helps eliminate bottlenecks, leading to concrete benefits for your ecommerce business, including:

Inventory Tracking

While orders and payments are online in an ecommerce storefront, the inventory is offline. This makes inventory management that connects multiple systems a critical process for online businesses.

A poor inventory management process leads to:

  • Struggles in shipping and delivering orders on time.
  • Customer dissatisfaction and loss of customer loyalty due to poor service.
  • Loss of sales due to inaccurate information on the website.
  • Loss of revenue due to understocking.
  • Unnecessary expenses and product wastage due to overstocking.

Overcome inventory management issues by integrating k.ecom with Acumatica. This integration allows direct access to product data and inventory on k.ecom, facilitating the swift creation and management of orders. Customers can also place online orders with up-to-date information.

By integrating with Acumatica, you can also keep track of your ecommerce inventory from one dashboard. This reduces errors and helps improve customer experiences by providing accurate information about their orders.

Ensure Timely Fulfillment

In addition to good inventory management, timely fulfillment of orders is essential to maintain customer satisfaction. According to FarEye, 88% of consumers abandon a business after having a poor delivery experience.

Handling inventory and sales orders across different platforms can be tough, especially if your ecommerce and ERP use separate databases.

Instead of entering orders manually from your ecommerce store to your ERP, simplify the process with an Acumatica-integrated ecommerce platform. Orders from your store will flow directly into your ERP for easy fulfillment.

By integrating k.ecom with Acumatica ERP, you can:

  • Ensure timely order processing and track delivery through real-time data.
  • Allocate products for orders and restock inventory on time.
  • Verify credit limits for various accounts.
  • Manage cross selling, upselling, and cross-company orders.
  • Verify and issue returns and replacements.

Enable customer order tracking for a smoother experience, minimizing calls and emails to your team.

Improve Warehouse Operations Through Automation

Warehouse operations are closely related to inventory and order management. These processes are vital in making sure your ecommerce business runs seamlessly.

You can ensure all three processes are in tune with each other by choosing an ecommerce solution integrated to Acumatica Cloud ERP. While k-ecommerce helps you receive orders on your storefront, Acumatica helps you automate warehouse operations at the backend through features like:

  • Paperless picking: Choose a single picking queue or a batch through scanners and mobile devices.
  • Packaging assistance: Ensure the right size and material for safe packaging. Automatically weigh shipments, print labels, and check for product and data accuracy with barcodes.
  • Shipping assistance: Connect to various marketplaces and delivery services to generate shipping labels, estimate shipping time and costs, and track parcels through Acumatica.
  • Warehouse inventory: Identify slow and fast-moving stocks, optimize inventory levels, and avoid stock-outs or overstocking at warehouses through inventory turnover. Distribute stocks across warehouses using a mobile app, even if they are in different geographical locations.
  • Warehouse operations: Optimize warehouse management dashboards for each role and track employee efficiency, shipping rate, and profitability.

Integrating Acumatica with k.ecom streamlines warehouse management with automation. You won’t need to manually update inventory, check for replenishments, or track performance.

This results in fewer errors and helps boost productivity and revenue.

Leverage Business Data Using Real-Time Analytics

From your ecommerce webstore to back-office processes — useful data is present everywhere. You can use this data to optimize ecommerce goals, improve customer experiences, and boost brand image.

However, only 21% of business leaders feel that they effectively use data to generate more revenue.

k-ecommerce helps you create a unified database by integrating with Acumatica Cloud ERP. This helps you simplify analytics and make better business decisions by creating a single point of truth. You need an integrated data analytics platform if you want to leverage data from your ecommerce website for better business decisions.

With k.ecom, you have an Acumatica Ecommerce solution that gives your business data to generate actionable insights for day-to-day operations and marketing campaigns.

By integrating Acumatica integrated ecommerce solution into your workflow, you can:

  • Use a single database for all business processes, including sales, finance, marketing, production, and shipping.
  • Visualize KPIs and create reports accessible to specific team members or external business partners.
  • Create role-based reports to limit confidential data-sharing among key members.
  • Keep data secure through online reporting and enterprise-grade security features.
  • Create personalized experiences.
  • Enable data-driving cross-selling and upselling suggestions.
  • Provide multi-level pricing and quotes for specific customers and customer classes.

Data sharing and analytics are safe with Acumatica ecommerce as it directly generates reports by integrating with your ERP. As k-ecommerce doesn’t rely on external connectors, your data is secure from both manual and third-party access.

Create Better Customer Experiences

Integrating software solutions with Acumatica is not only beneficial for your business’ backend but also good for your customers. A positive shopping experience impacts your sales, revenue, and brand reputation.

According to Statista, 94% of consumers are more likely to make repeat purchases after a good customer experience.

Integrating k.ecom with Acumatica can help you build satisfying customer experiences by optimizing your business processes. With more streamlined operations, you can be more responsive to orders, answer customer queries, and track customer data to create more personalized experiences.

Real-time data synchronization with Acumatica ERP also helps you:

  • Keep track of customer purchase data.
  • Keep your ecommerce website updated with information related to product stocks, available variants, and changes in pricing.
  • Ship orders on time with proper inventory and warehouse management.

These features improve customer satisfaction and, in turn, boost sales and revenue.

Why Choose k-ecommerce for Acumatica Integration?

While many service providers can help you integrate Acumatica with ecommerce solutions, k-ecommerce eliminates the need for third-party connectors to integrate different products or use certain features.

Using third-party connections for your ecommerce business can be complicated and expensive, posing risks as your internal data becomes accessible to multiple service providers.

Choose k-ecommerce as your single service partner, dedicated to prioritizing your needs and delivering comprehensive, cost-effective solutions without relying on any third-party software. Enjoy extensive B2B features with an all-in-one, turnkey solution, just as our satisfied customers have.

Want to see it in action first-hand? Our product demos show you exactly how k-ecommerce creates a single ecommerce platform using business and integration solutions.

You can also get tailored Acumatica integration whether you are a B2B, D2C, or even a B2C organization.

Final Thoughts: Boost Productivity With Acumatica Ecommerce

Handling multiple ecommerce processes through different technology solutions is tedious and creates data silos.

Acumatica integration by k-ecommerce provides a simplified solution that harnesses automation and seamlessly connects your processes.

Our all-in-one turnkey ecommerce solution allows you to directly integrate with Acumatica without using any external connectors. Whether your focus is B2B, D2C, or both, Acumatica integration unlocks the true power of connectivity.

Contact us today to find out how Acumatica integration by k-ecommerce empowers your business.